Live-action case study video to showcase Reward Gateway’s partnership with The Ned. Filmed and edited by DreamingFish.
The client and the brief
In March this year, our good friends at Reward Gateway reached out to us with the need to create an engaging case study video. It was important that the video showcased how luxury venue, The Ned, uses Reward Gateway’s platform for employee engagement, recognition, and wellbeing. The goal was to capture authentic customer testimonials. In doing so, the video highlights real-world platform adoption across staff and leadership for the RGER website.
Production: what we did
- Pre-production: We coordinated shoot schedules, call sheets, kit and shot lists alongside Reward Gateway’s content team.
- The Shoot: Our crew was made up of: Phil (Producer/Director) and Duncan (Videographer) to film on-site to The Ned in March 2026.
- Interviews & locations: We filmed a series of two-camera, teleprompter-assisted interviews across multiple featured spaces at the venue. This included The Vault, The Drawing Room, and The Terrace. We interviewed key spokespeople which included: Chris Gilchrist (People & Development Director) and Alysha Abbot (People Partner)
- B-Roll & Platform Integration: To bring the system to life, we captured b-roll of employees using the SmartSpending app, exchanging eCards, and redeeming rewards. We also filmed managers using analytics and the Wellbeing Centre. Additionally, The Ned provided supplementary footage for areas where live filming was restricted.
The deliverables
- The Hero Video: We created a main 3–4 minute video in 16:9 ratio; structured around a hook statement, leadership interviews and product demonstrations.
- Social Media Cuts: Alongside the hero video, we also created two shorter cutdowns in 9:16 ratios for use across socials.
The final video
As always, a big thank you to RG for trusting us with their projects. Check out the full video below and head to RG’s website for more videos.
